Let's Talk Events

Cancellation Policy

Cancellation Policy

  • 60+ days before the event: All payments except the deposit will be refunded.
  • 31–59 days before the event: 50% of total payments (excluding deposit) will be refunded.
  • 30 days or less before the event: All payments are non-refundable.

Refund Processing

Refunds are processed within 10–14 working days after written cancellation confirmation.

Booking Deposit

A 40% non-refundable deposit is required to confirm your booking.

Final Payment

The remaining balance must be paid 30 days prior to the event date.

Rescheduling

  • One-time date change allowed if requested 60+ days before the event.
  • Within 60 days, rescheduling fees may apply depending on availability and event type.

Outside Alcohol Policy

Bringing Your Own Alcohol

  • $800.00 fee applies for outside alcohol brought to your event.
  • A valid liquor catering license is required at contract signing.
  • Serving prohibited alcohol will incur a fine up to $2,500.

Security Requirements

  • At least two licensed security guards required when alcohol is served.
  • Security fees ($35/hour/guard) added to final invoice.

Outside Catering Policy

Approval Process

  • $650 catering fee for external caterers.
  • Approval required 30 days before event.
  • Health permits and waste disposal procedures must be submitted.

Caterer Responsibilities

  • Provide all serving equipment.
  • Handle setup, service, and cleanup.
  • Remove waste and materials post-event.

Kitchen Use

  • Prep kitchen available for warming and plating only (no cooking).
  • Failure to clean kitchen incurs a $1,000 cleaning fee.

Decoration Policy

Setup & Rules

  • All decorations must be pre-approved.
  • Setup finalized 2 weeks before event.
  • No early drop-offs or overnight storage.
  • All décor removed same day after event.

Allowed & Prohibited Items

Allowed:

  • Drapes, balloons, flowers, candles in holders.

Prohibited:

  • Confetti, glitter, tape or nails on walls.

Frequently Asked Questions

Q: Can we bring in our own caterer?
A: Yes, with prior approval.

Q: Can we bring liquor?
A: Yes, fees and rules apply.

Q: Are guards required if alcohol is served?
A: Yes, minimum two guards.

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