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Policies

Cancellation Policy

Cancellation Policy

  • 60+ days before the event: All payments except the deposit will be refunded.
  • 31–59 days before the event: 50% of total payments (excluding deposit) will be refunded.
  • 30 days or less before the event: All payments are non-refundable.

Refund Processing

Refunds are processed within 10–14 working days after written cancellation confirmation.

Booking Deposit

A 40% non-refundable deposit is required to confirm your booking.

Final Payment

The remaining balance must be paid 30 days prior to the event date.

Rescheduling

  • One-time date change allowed if requested 60+ days before the event.
  • Within 60 days, rescheduling fees may apply depending on availability and event type.
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